EPAZ NEWS OUT!!!


Epazz, Inc. Reports Over 90% Maintenance Renewal Rate Through Effective Support
Press Release
Source: Epazz, Inc.
On Monday June 29, 2009, 8:00 am EDT


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Epazz, Inc. (OTC.BB:EPAZ - News) confirmed its maintenance renewal rates are well over the 90% level and are positioned to continue in this vein. With particular focus on its Agent Power and DeskFlex web-based software products, the positive responses to support and general IT consultations have cemented the company's position with its end users.

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Agent Power v23 allows call center managers to control and monitor agent schedules and productivity. Call centers benefit from improved planning, scheduling, real-time agent status, historical agent performance and group performance. Reports provide feedback to management on a real-time, daily, weekly, monthly, and year-to-date basis.

DeskFlex v12.9 (DeskFlex: Hoteling Scheduling Conference Rooms Hot Desk Call Center ACD Resources Class Rooms) is hoteling software that supports the use of shared workspaces by multiple employees. Mobile workers are often absent from the office, leaving their desks vacant. By establishing a pool of shared resources and a reservation system, companies can materially reduce real estate expenses by limiting the space needed for offices, desks, meeting rooms and even reserved parking spaces. DeskFlex creates an easy-to-navigate web site allowing employees to reserve workspace in advance and interacts with popular telephone systems to enable phone calls to be routed to the employee's temporary desk.

Epazz, Inc. and its wholly owned subsidiaries DeskFlex, Inc. products' maintenance contracts allow customers to have ready access to product upgrades, along with help-desk support. As some of their clients have indicated, the team's response time is great and they take the time to communicate their information in a pleasant and effective manner to ensure needed results.

Epazz, Inc.'s Chairman and CEO, Shaun Passley, foresees that this trend of high maintenance renewal rates will continue as the use of its software products grow in various markets. It all stems from feedback from clients on their experience with the support unit having been very timely and positive. One of Epazz, Inc's tenets for business remains top quality customer service.

As of June 29, 2009 the current outstanding shares are 52,982,940. The current authorized shares are 60,000,000. Any new issuance of shares would need to be file in the sec and would be restrictive.

About DeskFlex, Inc.

DeskFlex, Inc.'s proprietary hoteling software supports the use of shared workspaces by multiple employees. Mobile workers are often absent from the office leaving their desks vacant. By establishing a pool of shared resources and a reservation system, companies can materially reduce real estate expenses by limiting the space needed for offices, desks, meeting rooms and even reserved parking spaces. DeskFlex creates an easy to navigate web site allowing employees to reserve workspace in advance and interacts with popular telephone systems to enable phone calls to be routed to the employee's temporary desk.

About Epazz, Inc.

Epazz, Inc. is an enterprise-wide software company that specializes in providing customized web applications to the corporate world, higher education institutions and the public sector. Epazz BoxesOSv3.0 is the complete business web-based software package for small to mid size businesses, Fortune 500 enterprises, government agencies and higher education institutions. BoxesOS provides many of the web-based applications organizations would have to buy separately.

BoxesOS allows for employees to view announcements online. Employees are able to share documents from multiple locations throughout the world. With BoxesOS employees are able to take training courses and their supervisors are able to view the results online. Companies are able to create self-service portals for their customers to pay for their invoice and download instructions. Companies can also create self-service portals for their partners to request new marketing materials or view a demo. BoxesOS connects to companies' databases to easily bring all of their information together.

BoxesOS includes an intranet, portal, extranet, central knowledge repository, document management, workflow engine, website management, web collaboration, email system, and learning management system into one complete web-based solution which connects to organizations' backend systems.

BoxesOS allows the organization to start-up by implementing elegant web-enabled information dashboards for each stakeholder group. Functionality with administrative systems can be swiftly completed using BoxesOS connectors to other back-end systems. Business applications that require upgrading can be upgraded on a prioritized basis as desired, and easily linked to BoxesOS and its personal information system.

"Safe Harbor" statement under the Private Securities Litigation Reform Act of 1995:

This is the PR that kicked it off on Friday:

Epazz, Inc. Highlights Vision and Strategic Plan in Online Interview on Wallst.net

* Press Release
* Source: Epazz, Inc.
* On Friday June 26, 2009, 11:13 am EDT

*
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o Epazz inc.

Epazz, Inc.'s (OTC.BB:EPAZ - News) vision for the company and its overall strategic plan to bring better returns for its shareholders was clear during an interview by CEO Shaun Passley with Albert Aimers, host of Wall Street's online "3 Minute Press Show." Click on the link to hear the interview: WallSt.net - Better Tools for Better Investors
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This interview, which is presently available on the highly regarded financial investor site, captured the essence of Epazz, Inc. through its Chairman and CEO Shaun Passley, who revealed updated news of the company. Information given showed the company has been growing from strength to strength through enhanced software development and marketing along with mergers and acquisitions. This winning strategy is set to continue according to the CEO.

Already the expansion plans have netted gains in Europe with the UK and Italy. The company also presently counts South Korea as part of its global outreach to bring its software applications to businesses. There are no plans to slow down as the company has seen the benefits of its acquisitions.

Mr. Passley discussed how Epazz, Inc.'s recent acquisitions opened up significant revenue opportunities for its present and potential clients. In bringing Wallst.net TV up to date on the strategic plans and vision of the company one of the points of interest unveiled was Epazz, Inc.'s differentiation from many of its competitors. It hangs on paying close attention to customer needs to incorporate their policies and procedures into the applications and software. Customization for clients allows eliminating the costs of bringing in specialist programmers to change software that does not take the clients policies and procedures into account. Epazz, Inc. looks ahead by stepping out of the box and ensuring that such policies and procedures are taken into account. This ensures the clients' needs are met and that they get the best deal for their investment

Looking to the future, the CEO sees Epazz, Inc. developing and offering multiple software packages with not only Microsoft technology but with other options available. In addition, it will be holding a large library of software readily customizable to clients' needs.

Epazz, Inc. Signs Letter of Intent to Acquire Established Software Company


CHICAGO, IL -- (Marketwire) -- 07/01/09 -- Epazz, Inc. (OTCBB: EPAZ) announced today that it has signed a nonbinding Letter of Intent to acquire a well established enterprise resource planning software company based in the Midwest. The acquisition is expected to be completed in the third quarter of 2009 subject to due diligence, execution of a definitive agreement and other closing conditions.

The ongoing increase in the global distribution channels and the continued search for suitable acquisitions are intrinsic in the Epazz, Inc. way of doing business. The target company was founded in 1991 and has a long history of positive cash flow and profitability having closed fiscal period ended December 2008 with approximately $500,000 in revenue (unaudited financials). The software product is considered to be truly unique and there are few competitors presently in the market offering such an all-encompassing suite of software within their target market thereby making this move quite strategic in Epazz, Inc.'s projected growth.

Epazz, Inc.'s CEO Shaun Passley noted, "This acquisition provides a solid customer base of government agencies which opens up many opportunities to cross sell customers on Epazz's BoxesOS, DeskFlex and Agent Power. With the synergies of our companies the customers can continue to look forward to innovative, effective and efficient software tools geared to enhancing their business process."

The Letter of Intent provides for a purchase price of approximately $450,000, which Epazz, Inc. will need to raise prior to being able to complete the acquisition. However, this is part of an entire program with Epazz, Inc. also being in negotiations to acquire several other B2B software companies. Epazz, Inc. has not entered into any Letters of Intent for the purchase of such companies and these future acquisitions will be dependent on several factors, including the company's ability to raise additional capital, of which there can be no assurance. Epazz, Inc.'s action is a clear reflection of its long term strategic growth plan to acquire profitable B2B software companies.

About Epazz, Inc.

Epazz, Inc. is an enterprise-wide software company that specializes in providing customized web applications to the corporate world, higher education institutions and the public sector. Epazz, Inc. has two fully owned subsidiaries in DeskFlex, Inc and Professional Resources Management.

Epazz BoxesOSv3.0 is the complete business web-based software package for small to mid size businesses, Fortune 500 enterprises, government agencies and higher education institutions. BoxesOS provides many of the web-based applications organizations would have to buy separately.

BoxesOS allows for employees to view announcements online. Employees are able to share documents from multiple locations throughout the world. With BoxesOS employees are able to take training courses and their supervisors are able to view the results online. Companies are able to create self-service portals for their customers to pay for their invoice and download instructions. Companies can also create self-service portals for their partners to request new marketing materials or view a demo. BoxesOS connects to companies' databases to easily bring all of their information together.

BoxesOS includes an intranet, portal, extranet, central knowledge repository, document management, workflow engine, website management, web collaboration, email system, and learning management system in one complete web-based solution which connects to organizations' backend systems.

BoxesOS allows the organization to start-up by implementing elegant web-enabled information dashboards for each stakeholder group. Functionality with administrative systems can be swiftly completed using BoxesOS connectors to other back-end systems. Business applications that require upgrading can be upgraded on a prioritized basis as desired, and easily linked to BoxesOS and its personal information system.

"Safe Harbor" statement under the Private Securities Litigation Reform Act of 1995:

Certain statements contained in this press release are "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements generally can be identified by the use of forward-looking statements such as "may," "expect," "intend," "estimate," "anticipate," "believe," or "continue" (or the negative thereof) or similar terminology. Such forward-looking statements are subject to risk, uncertainties and other factors that could cause actual results to differ materially from future results or implied by such forward-looking statements. Investors are cautioned that any forward-looking statements are not guarantees of future performance and that actual results may differ materially from those contemplated by such forward-looking statements. Epazz assumes no obligation and does not intend to update these forward-looking statements and takes no obligation to update or correct information prepared by third parties that is not paid for by Epazz. Investors are encouraged to review Epazz's public filings on SEC.gov, including its unaudited and audited financial statements, and its Registration Statement, Form 10-K's and Form 10-Q's, which contain general business information about the Company's operations, results of operations and risks associated with the Company and its operations.

For more information please contact:
Investor Relations
investors@epazz.net
(312) 955-8161





Source: Marketwire (July 1, 2009 - 8:00 AM EDT)

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